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 Age of Travel has
helped facilitate our travel needs for over 10 years.
Their knowledge of the travel industry, negotiating
power on our behalf, professionalism and responsiveness
to our employees, and customized reporting for our
senior management all make them a valued partner
to our
agency.
Cheryl D. Davis, VP, Controller
22Squared, Inc.
Travel Policy Development /
Compliance Management
To assist you with the travel management process we utilize
systems and software including —
Travel Management Reports: Provides a robust web based reporting
system that tracks expenditures, identifies cost reduction
opportunities, encourages travel company compliance and on-line adoption
rates.
E-Ticket Tracker: Will
provide you with monthly unused ticket reports.
Comprehensive Account
Management: Provides your company with a dedicated Account Manager
and backup team who will provide and present management reports and
analysis, negotiate with vendors, help in the preparation of a company
travel policy and proactively seek opportunities for the enhancement of
your companies overall travel program.
Quality Control:
Provides an automated quality control system and screens all
reservations to assure accurate data, policy compliance and accounting.
The system searches 24 hours a day for such things as lower fares,
waitlist clearance and seat assignments.
24/7 Service: Provides
continuous care via telephone or your companies on-line travel tool from
anywhere in the world. Age of Travel is affiliated, via a consortium.
Hotel Program:
Provides discounted hotel rates with a proven cost savings of 7% -18%.
Our affiliation with leading travel consortiums, i.e. TravelSavers, ABC
and Results offer the most comprehensive corporate preferred hotel rate
program with access to over 35,000 properties worldwide.
Car Program: Car
rental partnerships offer discounted negotiated rates,
unlimited miles and free upgrades when available.
Travel Consultants:
our Travel Consultants have a minimum of 18 years of experience and
knowledge and provide exceptional customer service. We can provide your
international travelers with top notch international specialists.
VIP Services: Precise
handling of special requests for VIP’s, including “Meet and Greet”
services at airport’s or hotel’s throughout the world, limousine
transfers, and assistance with theater tickets, dinner reservations, tee
times, etc.
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Web Enabled Technology
Solutions
Age of Travel manages today’s travel with tomorrow’s technology…through
the use of point of sale tools, mid-office quality control systems and
on-line* booking products; our clients have access to millions of
travel-related pricing options, within a convenient and policy
controlled environment.
Online Booking Tools –
Age of Travel’s “managed” online reservation systems are Internet based
sites for your travelers to make their own reservations in a more cost
effective manner. Your customized site will display your logo and travel
policy which integrates negotiated rates and web pricing, preferred
vendor contracts, a traveler’s profile data and all this is displayed
along with the lowest flight cost for that individual’s reservation.
Online Self-Booking Tool options offer reduced fee’s, more choices. The
ultimate decision on which air booking product/tools will be most
effective for your organization will be determined by your company’s
specific travel needs, including levels of compliance and travel
management. We have two unique products to fit your specific needs.
ResX |
Trip Manager
GDS
The Global Distribution Systems provide electronic global
distribution of travel information, internet products and e-commerce
capabilities for the travel industry. We use the Worldspan system to
access air, car and hotel data to provide our travelers with leading
products and innovative Internet based solutions.
Cornerstone - IBANK
iBank is our web-based data management platform which mines travel data
from a variety of sources, including GDS, online programs and back-office systems. The
data is standardized, consolidated and warehoused in our Safe Harbor
Certified and European Union Compliant facilities. iBank delivers over
80 standard reports and a virtually unlimited number of user defined
reports upon demand or on a scheduled broadcast basis. With iBank
reporting you can focus on Spend Analysis, Supplier Management,
Policy/Risk Management, Activity Management, Spend Management,
Reconciliation Analysis and Agency Productivity.
Magnatech
Our unused ticket report allows you the ability to track the
tickets that your corporate traveler doesn't use and tends to lose track
of. The program adds unused ticket information to an individual's
profile. The Excel spreadsheet report maintains a log and automatically
tracks every unused segment, even residual amounts. Your company is
emailed this report.
Quality Assurance
Age of Travel’s mid-office automated third party travel reservation
accuracy and quality system audits all records for the lowest fare and
provides lowest fare availability within client specific parameters.
Correx identifies customer savings opportunities by searching airline
inventory 24/7 for lower priced itineraries, up until the time of
departure. Correx also verifies the accuracy and continuity of each
component of the reservation tailored to both company and individual
parameters, including seat preferences and assignments, car and hotel
confirmations, and ticketing dates.
Automated Call Routing System
The Definity Avaya Telephone Switch helps us enhance our telephone
operational efficiency, worker productivity and customer satisfaction by
streamlining the communication between the travel consultant and the
traveler. It is a sophisticated call center environment that can handle
an abundance of calls.
Disaster Recovery
Age of Travel has devoted both time and money to guarantee our world
class disaster recovery policy. We have an aggressive backup plan and
fault tolerance policy that adds redundancy to every piece of technology
that is used for operations and eliminates any central point of failure.
Security
We take exceptional pride in our VPN (virtual private network). The VPN
works by sharing public infrastructure while maintaining privacy through
security procedures And tunneling protocols, by encrypting data at the
sending end and decrypting by the recovery end. |
